Privacy Policy

Welcome to Make My Knot.

MakeMyKnot Private Limited is a private luxury matchmaking and matrimonial consultancy platform designed for individuals and families seeking refined, discreet, and personalized matchmaking services.

We value your privacy and are committed to protecting the confidentiality of the information shared with us. This Privacy Policy explains how Make My Knot collects, uses, stores, and protects your information while using our website and services.

By accessing or using Make My Knot, you agree to the practices described in this Privacy Policy.

Our official website address is:

www.makemyknot.com

Make My Knot operates as a private and offline matchmaking service. We do not function as a public matrimonial listing platform or open marketplace. All profile handling, matchmaking coordination, and introductions are managed internally through our backend systems with a strong focus on privacy, discretion, and personalized service.

Make My Knot may collect personal and professional information required for personalized matchmaking and related matrimonial services, including but not limited to:

• •Name, age, gender, and marital status
• •Contact details
• •Educational and professional background
• •Lifestyle preferences and partner expectations
• •Family and social background
• •Photographs and profile details shared voluntarily
• •Financial and billing information where required for membership or service purposes

Some profile information may also be received through trusted matchmaking company collaborations or alliance partners with user consent.

All confidential information shared with Make My Knot is handled with strict discretion and is accessible only to authorized personnel involved in the matchmaking process.

The information collected by Make My Knot is used solely for purposes including:

• •Personalized matchmaking and introductions
• •Profile management and member communication
• •Curated recommendations and alliance coordination
• •Customer support and relationship management
• •Service improvement and operational requirements
• •Membership processing and payment management

Make My Knot does not publicly display or openly publish member profiles on the internet.

Visitors may browse the website, explore services, read blogs or articles, and access general website information without payment or registration.

Certain premium services, memberships, or personalized consultations may require registration and payment.

Our website uses cookies and similar technologies to understand how visitors find and use the site, and to measure the effectiveness of our advertising. These tools are provided by:

• •Meta Pixel (Meta Platforms, Inc.) — measures the results of our advertising on Facebook and Instagram
• •Google Analytics 4 (Google LLC) — tells us which pages and sections visitors use
• •Google Ads conversion tracking (Google LLC) — measures the results of our advertising on Google

These tools collect technical and behavioural information such as the pages you visit, the approximate location derived from your IP address, your device and browser type, and whether you submitted an enquiry or assessment form. They record that a form was submitted; they do not receive the answers you give in it.

We never share your matrimonial profile, biodata, photographs, or the contents of your consultations with these or any other advertising partners.

Most browsers let you block or delete cookies through their settings, and both Meta and Google offer their own advertising controls. Blocking them will not affect your ability to use this website or our services. You may also write to our Grievance Officer, listed at the end of this policy, with any question about how we use these technologies.

Make My Knot is committed to maintaining the confidentiality of all member information. We do not sell, rent, or publicly share personal data with unauthorized third parties.

Information may only be shared:

• •With authorized matchmaking advisors internally
• •With prospective matches after mutual interest and discretion
• •Where legally required under applicable law
• •With trusted service providers strictly for operational purposes

All introductions and profile exchanges are conducted privately and selectively.

The Make My Knot website may contain links to external websites or third-party platforms. Make My Knot is not responsible for the privacy practices, content, or policies of such external websites.

Users are advised to review the respective privacy policies of third-party websites before sharing personal information.

As Make My Knot offers personalized and managed matchmaking services, profile updates or corrections may be processed through our internal support or advisory team.

Certain information, including financial or core identity details, may not be modified frequently for security and verification purposes.

Access credentials, where applicable, are provided securely by Make My Knot administrators.

Make My Knot may communicate with users through email, phone calls, SMS, WhatsApp, or other communication channels regarding:

• •Matchmaking updates and introductions
• •Profile-related notifications
• •Service-related communication
• •Membership information
• •Important policy or account updates
• •Carefully selected promotional or partner offerings

Users may request communication preferences subject to operational requirements.

Make My Knot adopts reasonable administrative, technical, and security measures to safeguard personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, while we strive to protect user information, no digital platform or communication method can guarantee absolute security.

Make My Knot reserves the right to modify or update this Privacy Policy at any time. Updated versions will be published on the website with immediate effect.

Users are encouraged to review this page periodically to stay informed about how their information is protected and used.

In case of any concern, complaint, misuse, privacy issue, or policy-related grievance, users may contact us at:

Email: support@makemyknot.com

The Grievance Officer shall be available between 10:00 AM to 6:00 PM IST, Monday to Saturday, excluding public holidays in India.